Frequently Asked Questions (F.A.Q.)
Are the whales seen the whole year?
Yes, we are lucky to have whales living the whole year round just a few miles from the coast.
Is it possible to swim near the Whales & Dolphins?
No. The law prohibits anyone to swim near the Whales & Dolphins. There are certain protocols that the boats have to follow to approach the Whales without disturbing them.
Are there lifejackets onboard?
There are more than 50 jackets onboard for adults and children.
How often are the Whales and the Dolphins seen?
The pilot whales are the most seen species on almost all of the trips. The Dolphins are rare to find, so we see them only 40% of the trips.
What is the guarantee of seeing the Whales & Dolphins?
We find whales and/or dolphins on all of our excursions (+99%). In case of not seeing either the Whales or Dolphins, free tickets are given to repeat the excursion.
What other marine life can be witnessed during the excursion?
At times we witness sea turtles and if you’re lucky, even whales (rorquals) up to 20 meters. On the other hand, seagulls and other sea birds are often seen during the excursions.
What is your cancelation policy?
- More than 7 days prior to time of departure No cancellation charge
- Between 3 and 7 days prior to time of departure 30% cancellation charge
- Less than 3 days prior to time of departure 100 % cancellation charge